Refund Policy

Last updated 17 August 2026

We offer a 14-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 14 days of your order date.

14-day money-back guarantee

You may request a full refund within 14 days of your order date on plan subscriptions and storage add-ons. This applies to your first purchase and to each renewal.

How to request a refund

Refunds are processed by Stripe, our payment provider and merchant of record. You can request a refund in two ways:

  • reply to the emailed receipt for your order, which links to your billing portal; or
  • email us at support@fnshd.co and we will arrange it for you.

Refunds are returned to the original payment method. Your bank usually shows the money within 5–10 business days.

Cancelling a subscription

You can cancel at any time from Billing inside the app, or through the billing portal your receipt links to. Cancelling stops future renewals; your workspace keeps paid features until the end of the period you already paid for.